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Elevate Your Website's Communication with These Divi Contact Form Customization Tips

Are you looking to improve communication with your website visitors? The contact form is a crucial element that allows potential clients, customers, or collaborators to reach out to you. With Divi's versatile Contact Form module, you can easily add and customize a contact form on any page of your website. In this article, we'll explore various ways to tailor the Divi Contact Form module to enhance user experience and streamline communication.

Tailor Your Form Fields for Optimal Information Gathering

Add or Remove Fields to Suit Your Needs

The default Divi Contact Form module includes fields for Name, Email, and Message. However, depending on your business or the purpose of the form, you may want to add extra fields such as Phone Number, Company Name, or a dropdown menu with options for the reason for contact. To modify the fields, access the Contact Form module settings, navigate to the Content tab, and click "Add New Field" or remove unwanted fields by clicking the trash can icon.

Craft Clear and Concise Field Labels

Field labels are the text that appears above each field, guiding visitors on what information to enter. While the default labels are "Name", "Email", and "Message", you can customize them to be more specific or align with your brand's tone. In the Contact Form module settings, under the Content tab, click on the label text and type your preferred label.

Utilize Placeholder Text for Additional Guidance

Placeholder text, the light gray text inside the field before the visitor starts typing, is an effective way to provide examples or instructions on what to enter. To add or modify placeholder text, go to the Content tab in the Contact Form module settings, locate the "Placeholder" option below each field, and type your desired text.

Create an Engaging and Brand-Aligned Submit Button

Customize the Button Text and Appearance

The submit button is the final touch to your contact form. Customize the button text to be more specific or match your brand's voice. Additionally, you can modify the button's background color, text color, and hover state to create a visually appealing and interactive element. Access these options under the Design tab in the Contact Form module settings.

Protect Your Form from Spam Submissions

Implement Google reCAPTCHA Integration

To prevent spam submissions and ensure only genuine visitors can submit your contact form, integrate Google's free reCAPTCHA service. Enable the "Use Basic Captcha" option under the Spam Protection tab in the Contact Form module settings, and enter your reCAPTCHA Site Key and Secret Key obtained by signing up for a free account on the reCAPTCHA website.

Enhance the User Experience with Customized Messages

Craft a Personalized Success Message

After a visitor submits the contact form, they will see a success message confirming their message was sent. Tailor this message to be more specific or align with your brand's voice by modifying the "Success Message" option under the Content tab in the Contact Form module settings.

Fine-tune the Email Notification

When a contact form is submitted, you will receive an email notification containing the visitor's message. Customize the subject line and body of this email to include additional information or match your brand's tone. Access these options under the Email tab in the Contact Form module settings, where you can modify the To Email Address, From Name, From Email Address, Reply To, CC, BCC, Subject, and Message Pattern.

Conclusion

By leveraging the customization options available in the Divi Contact Form module, you can significantly enhance communication with your website visitors. From tailoring form fields and labels to crafting engaging submit buttons and personalizing success messages, these adjustments contribute to a more user-friendly and efficient contact form experience. Implement these tips to elevate your website's communication and foster better relationships with your audience.